Service Coordinator –Immediate Joinee

Responsibilities and Duties
Ensure superior customer support through Real time Ticket based supports.
Help in planning of support to the customer (geographical knowledge will be a big advantage)
Get appointments from Customers based on the availability of team member / field engineer.

Required Experience, Skills and Qualifications
Any Degree / Diploma (Technical Background will be first preference)

1. 1Minimum 5~7 year experience in customer care / support.
2. Experience in MIS / CRM or Ticketing Software.
3. English, Hindi and any additional regional language will be an added advantage.
4. Fast learner / Responsive / Collaborative / Team Work.
5. Geographical knowledge and prior experience in planning of tours.