Privacy Policy

1. Introduction

Arihant Maxsell Technologies Private Limited (“Maxsell”, “we”, “us”) respects your privacy. This policy clarifies how we collect, use, and share information when you:

• Visit or interact with https://maxsell.co.in
• Engage with our offerings (gold purity testers, cash-counting machines, LED walls, laser equipment, ultrasonic cleaners)
• Book demos, ask for quotes, request support, or communicate via email, phone, social media

2. Information We Collect

A. Personal Data

• Name, business name, address, email, phone (collected via inquiries, demo requests, dealer applications)
• Company role and preferences (e.g. dealer, user type)
• Account login details (if applicable)

B. Technical Data

• IP address, browser type, device, pages visited, interaction timestamps
• Cookies and analytics for site performance

C. Communication Data

• Emails, call logs, demo chats, service requests

3. Purpose & Legal Basis

We process your data to:

1. Provide services, quotes, and demos

2. Send service updates, support communications

3. Manage dealers, distributors, partnerships

4. Optimize website functionality and analytics

5. Comply with legal and financial obligations

Legal basis includes your consent (e.g. form submission), performance of contract, and compliance with law.

4. Cookies & Tracking

Maxsell uses cookies/trackers (analytics, performance, functional).

• You can manage or disable cookies via browser settings (though it may affect site experience).
• We do not use third-party trackers for targeted ads without explicit consent.

5. Data Sharing & Disclosure

We may share your data with:

• Service providers (IT, logistics, payment, installations)
• Affiliates/partners (e.g. authorized dealers)
• Legal authorities, when required
• In aggregated/anonymous form for reporting or analysis

We do not sell or rent your personal information.

6. International Transfers

If data is processed outside India, we ensure adequate protections (e.g. standard contracts).

7. Data Retention

• We keep contact/demo/inquiry data for up to 3 years unless you request deletion earlier.
• Accounting and warranty records may be retained up to 7 years, per Indian tax regulations.

8. Data Security

Maxsell implements industry-standard technical, administrative, and physical security measures, including restricted access, encryption, and secure hosting.

9. Your Rights

Under Indian law, you may:

• Access, correct, update your information
• Withdraw consent or request deletion
• Lodge objections to processing
• File complaints with the Data Protection Authority of India

Please contact us using the details below to exercise these rights.

10. Children

Our website is not directed at children under 18. We don’t knowingly collect their data. If discovered, it will be deleted promptly.

11. Changes to This Policy

We may update this policy. Changes become effective upon publication at the top of this page. Please check periodically for updates.

12. Contact Us

If you have questions or requests regarding your data, please contact:

Arihant Maxsell Technologies Pvt Ltd
Address: Arihant Park 1st Floor, No.10, Gowdia Mutt Road, Royapettah, Chennai, TN 600014, India
Email: info@maxsell.co.in