For banks, retail stores and businesses, money counting machines have become an essential tool. It can save a lot of time and minimise human errors by handling cash properly. However, just like any other machine, these money-counting machines are also not immune to issues.
3 Common Money Counting Machine Issues & Solutions
Bill Jamming
Sometimes, your money counting machines may malfunction. This can cause the entire counting procedure to halt abruptly.
The reasons for this issue can be:
- Overloading the machine’s hopper with lots of bills.
- Using torn, folded, or crumpled bills.
- Debris or dust in the machine.
How to Fix:
- Inspect and then Sort: Before counting the bills, remove damaged bills, if any. Flatten the folded bills for a smooth function.
- Keep the Machine Clean: The counting path of your money counting machine can be obstructed by dirt or debris. It is important to clean your machine with a small vacuum or compressed air to remove all the dirt.
- Follow Guidelines for Capacity: Never ignore the recommended bill capacity of the machine. Almost all machines specify the maximum number of bills that you can place at once. You have to follow this guideline carefully.
Inaccurate Counts
A very common issue is inaccuracy in counting. This may result in adding extras, missing bills, or even offering inconsistent results.
The reasons can be:
- Worn-out counting mechanisms or damaged rollers.
- Debris or dust on sensors.
- Placing bills incorrectly.
How to Fix:
- Inspect Rollers: Check the rollers carefully for wear and tear. If they look damaged, immediately replace them according to the manufacturer’s guide.
- Clean the Sensors: You can use a dry cloth and clean the sensors. For stubborn dirt, you can use a specialised cleaning card. These are designed especially for these machines.
- Align Your Notes Neatly: Try to align the bills neatly. Do this before placing them in the money counting machine.
Display Errors
Sometimes the display screen of your machine can show some error codes or even flicker a lot.
The reasons can be:
- Faulty display module,
- Electrical or Software problems.
How to Fix Them:
- Check Power Supply: Check that the machine is connected to a stable source of power. Don’t use damaged adapters or cords.
- Contact Professionals: If the issue continues, you have to call professionals.
A money counting machine can be an important asset for many businesses. However, it needs proper care to function perfectly. Hence, for professionals, you can trust Maxsell.
